We’re all about happy faces.
We love our products, and we want you to love them, too! So if for any reason a product doesn’t make you delighted, we want to make it right.
New, unopened products can be exchanged or returned within 30 days of purchase. Please include your proof of purchase and original packaging.
After 30 days following your purchase, we’re happy to exchange new, unopened products for in-store credit, but are unable to issue refunds.
Shipping costs will not be refunded unless the item being returned was damaged during shipping or is less than perfect.
Contact us at email@example.com to start the return process or for any other questions.
Return policies are only valid with proof of purchase from soonskincare.com. If proof of purchase cannot be provided, we will happily accept products back for in-store credit.
When to expect your order
Please allow 2-7 business days for processing of your online order. If your order is placed after 10 AM EST, it will be processed starting the following business day. Once your order is shipped, tracking information will be emailed to the email address you provided us at checkout.
Please note: During peak holiday times, we may need an extra business day to send your tracking information and to ship your order.